Troubleshooting Wireless Networking takes time and understanding of the
Troubleshooting wireless networking errors may be a tedious task, these
errors are harder to understand because there are two devices working
A transmitter and a receiver, these are radio transmissions. Yup you have a
radio station in your computer and the device that it connects to is also a
I use these techniques:
The best way to
resolve your problem is to be close to the
access point or the wireless router. The reason being that you don't know if the
radio signal is being blocked by a wall, the refrigerator, or something else
when you are working on the problem. Line of sight is what it is called, you can
see the device you want to connect to.
Next you need to be sure that the device is working and initialize when the
computer starts. You can check this through the Device Manager either from the
control panel or from the
Once you have the Device manager open in the right window find Network
Adapters, expand the section. Find your wireless adapter, does it have a red
circle with an 'x' through it? If it does then it did not initialize when the
computer started, go to
Troubleshooting Installed Devices. If it doesn't right click on the name and go to
properties. Check to see if there is an error on the General page, if you have
an error but no red dot with an 'X' in it, note the error and do a search for
the error. If you don't have an error then the problem lies with the
configuration of the adapter. First check the
and then use the adapter utility to adjust the following items: SSID,
Encryption, and channel.
Troubleshooting Wireless Networking
One of the problems with the embedded wireless adapters is that the driver(s)
you can download will not do the complete job.
Troubleshooting wireless networking instructions:
You will need a utility that will enable you to setup the
wireless parameters like:
- the SSID (the name of the wireless network you need to connect to)
- the encryption ( the security type and password)
- the channel that the wireless access point is assigned.
I have access to three different types of wireless adapters, two are embedded
in the motherboards of the computers and one is a USB adapter I bought for use
in the field when I need to connect in an area with out wired network but there
is a wireless network available.
Here are what the utilities look like:
table, or PDF was removed because it will not display on your device. Check back on a PC....
If you notice that all three of these adapters say connected but internet not
found, the reason mine do this is because I am behind a firewall / proxy that is part of
router, I have between my computers and the internet connection. Yours
may indicate it has found the internet, especially if you are using a WiFi
Hotspot in an airport or internet cafe. If you are using hotspots be sure
you have your built in
One last thing, signal strength, you want to have a high quality signal.
If you are at work or at home you have some control over the signal strength. At
work you can point out to the Systems Administrator that the signal is not
sufficient for your area, they may put a booster on the wireless access
point or move you to an area where the signal is stronger. At home you
can either move the computer, wireless access point, or put a signal booster
on the wireless access point. A low signal strength will result in loss of
data and the signal being dropped at the most in opportune time.
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Troubleshooting Wireless Networking
One of the things I have found is that your search will take you far and wide
and the manufactures do not always have the drivers and the setup utility.
Here is a very good resource for Windows hardware drivers, you do not have to
be a member to download the driver you need. The site has a very nice selection
of Vista drivers, I was able to find the Artheros GR5005 driver for a Acre laptop
that the Acre company would not let me download with out signing up for a
Looking for drivers? This web site has some of the harder ones to find: